Joe Browns

History of Joe Browns

Joe Browns offers uniquely stylish men's and women's clothing for everyday wear and special occasions. Taking influences from all over the world, they specialise in clothing that stands out from traditional high street styles with bright patterns, bold colours, distinctive silhouettes and eye-catching details ideal for expressing your individuality.

Clothing from the Joe Browns collection can be found in selected retailers and ordered directly from their online store. With over 400 new products launched each season, Joe Browns is one of the most productive and versatile clothing brands in the UK.

The Joe Browns brand is all about individuality, fun and taking inspiration from unexpected sources. Items in the Joe Brown collection can be influenced by anything from the vintage designs of Camden Market to traditional clothing from Nepal, China and Cambodia. It's this instant recognisability that has made Joe Browns one of the most popular clothing brands in the market.

Unlike many clothing brands, Joe Browns doesn't focus on just one audience. They take pride in producing stylish clothes for young or old, in a wide range of styles and designs. One of the company's key mottos is 'Love The Life You Live' - and it's a philosophy that informs all of the clothing they produce.

Value for money is also a fundamental principle of the Joe Browns brand. Not only are their clothes made from quality material and designed to last, they also offer regular sales and promotions on their most popular fashion products. Keep an eye out for the latest voucher codes for a range of fabulous discounts.

Departments

You can find an extensive range of clothing for all occasions when you shop at Joe Browns, including:

Menswear

• Trousers & Shorts
• Shirts
• T-shirts & Polos
• Knitwear
• Hoodies
• Shoes & Boots
• Coats & Jackets
• Accessories
• Jewellery
• Gifts

Womenswear

• Dresses
• Skirts
• Tops & Tunics
• Shirts & Blouses
• Swimwear
• Coats & Jackets
• Hoodies
• Trousers & Shorts
• Pyjamas & Loungewear
• Knitwear & Shrugs
• Shoes & Boots
• Jewellery
• Accessories

Novelty gifts (retro phone covers, playing cards, mugs, jewellery stands and bottle openers)

Opening times

Joe Browns is a 24 hour online store, with most orders dispatched within 48 hours, where stock levels allow. They also run a dedicated customer service line, open from 8am-6pm Monday to Friday, 9am-5pm on Saturdays and 10am-4pm on Sundays.

Delivery Information

UK orders from Joe Browns are dispatched via the Hermes courier service. The majority of UK orders will be delivered within two working days after dispatch, although customers are advised to allow for up to seven working days during busy periods. All orders are subject to a £4 delivery fee, with the exception of Joe Browns gift vouchers and adventure gift cards.

Orders placed before 3pm are eligible for next day delivery for an additional surcharge of £4.00. If you order next day delivery before 3pm on Fridays, your items will usually be delivered the following Monday. Please note that some postcodes are not eligible for next day delivery, and this service is not available in the Republic of Ireland. See the Joe Browns website for more details.

Next day delivery orders require a signature on receipt of your items. If the first delivery attempt fails, a card will be left with a telephone number to call to re-arrange delivery at no extra cost. You can also arrange for your package to be delivered to an alternative address or to a nearby collection point.

Joe Browns delivers to the UK and the Republic of Ireland. Orders can also be delivered to other locations at a cost of £8.00 for orders within Europe, and £12 for rest of the world shipping.

Returns Policy

Joe Browns offers a 21 day return policy for unwashed and unworn items with tags and labels still attached. Return instructions are printed on the reverse of your invoice, which you should include with your goods - clearly marking the items you're returning and why, plus any exchanges you may require.

Joe Browns is happy to exchange products that are damaged, faulty or incorrectly shipped within six months of the date of dispatch. No additional postage charges will be added for despatch of exchange items for damaged or faulty goods.

Security & Reviews

Joe Browns is highly committed to security on all online transactions. In addition to high levels of fraud screening, the website implements Verified by Visa (VbV) and Mastercard SecureCode to prevent misuse or defrauding of customer cards. Joe Browns also works with Thawte security - a leading global authority on SSL, extended validation SSL and code signing digital certificates.

The Joe Browns website is fully PCI compliant, meaning the site has passed a SecurityMetricsÆ Site Certification vulnerability scan and is tested quarterly to ensure the highest security standards. Joe Browns welcomes customer feedback and works with third-party customer review service Feefo to compile thousands of genuine customer reviews every year. Their approval rating is consistently rated 'excellent' or 'good' by well over 90% of shoppers.